Legal
Privacy policy
How iSupplier collects, uses, and protects personal information submitted through this website and related enquiry processes.
Last updated: July 2026
1. Who we are
iSupplier Group ("iSupplier", "we", "us") operates this public website to provide information about our wholesale supply services and to receive customer enquiries and quote requests.
2. Information we collect
When you submit a customer enquiry, quote request, or contact us through this website, we may collect:
- Your name and business or shop name
- Contact details such as phone number, email address, and WhatsApp number
- Messages and product selections you provide
- Your preferred method of reply
- Basic technical information such as browser type and the date and time of submission
3. How we use your information
We use the information you provide to:
- Respond to enquiries and quote requests
- Assess whether iSupplier can supply your business
- Set up or support customer accounts where appropriate
- Maintain internal records through OfficeHub enquiry management
- Improve our website and customer communication processes
4. How we store and protect information
Enquiry and quote request information is stored in iSupplier's internal systems and accessed only by authorised staff who need it to respond to your request. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
5. Sharing information
We do not sell personal information. We may share information with service providers who help us operate our website or internal systems, or where required by law. Any sharing is limited to what is necessary for the stated purpose.
6. Cookies and website analytics
This website may use essential cookies required for basic functionality. We do not use this public site to connect to AI services or automated decision-making tools for customer-facing responses.
7. Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and business record requirements. Contact us using the customer enquiry form if you wish to make a privacy-related request.
8. Contact
For privacy questions or requests, please use the customer enquiry form and mark your message as a privacy request.